Privacy Policy for Mora Club Loyalty Program

Effective Date: April 9, 2025​

1. Introduction

Welcome to Mora Club Loyalty Program, operated by Mora Group. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you participate in our loyalty program.​

2. Information We Collect

When you enroll in Mora Club Loyalty Program, we may collect the following types of information:​

• Personal Identification Information: Name, email address, phone number, date of birth, and mailing address.​

• Account Information: Username, password, and any preferences you set within your account.​

• Transaction Information: Details of purchases made using your loyalty account, including date, time, location, and amount spent.​

• Technical Information: IP address, browser type, operating system, and other technical details when you access our online platforms.​

3. How We Use Your Information

We use the collected information for the following purposes:​

• Program Management: To administer your membership, track your rewards, and provide you with program benefits.​

• Communication: To send you updates, promotional materials, and other information related to Mora Club Loyalty Program.​

• Personalization: To tailor our offerings and communications to your preferences and interests.​

• Improvement of Services: To analyze usage patterns and improve our products, services, and customer experience.​

• Legal Compliance: To comply with applicable laws, regulations, and legal processes.​

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:​

• Service Providers: Trusted third-party companies that assist us in operating our loyalty program, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.​

• Legal Obligations: When required by law or in response to valid requests by public authorities.​

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.​

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Despite our efforts, no method of transmission over the Internet or method of electronic storage is 100% secure; therefore, we cannot guarantee absolute security.​

6. Your Rights and Choices

You have the right to:​

• Access and Update: Review and update your personal information by logging into your account or contacting us directly.​

• Opt-Out: Unsubscribe from marketing communications by following the unsubscribe link in our emails or contacting us.​

• Data Deletion: Request the deletion of your personal information, subject to certain legal obligations.​

7. Cookies and Tracking Technologies

Our online platforms may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. If you disable or refuse cookies, some parts of our platforms may become inaccessible or not function properly.​

8. Third-Party Links

Our platforms may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to read the privacy policies of every website you visit.​

9. Children’s Privacy

Mora Club Loyalty Program is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.​

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.​

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:​

• Email: info@moragroup.id

By participating in Mora Club Loyalty Program, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and disclosure of your information as described herein.